QUARANTINE CLOSURE FAQ
What is a Quarantine Closure?
⭐ A closure directed by the local government Health Department authority
⭐ COVID related quarantine closures presently do not exceed 14 days
If we don’t receive any subsidies, what is the rate for Virtual Learning during the quarantine-related closure?
⭐ Weekly fee for Virtual Learning during the quarantine-related closure is $100/week.
What if we only attended for one day?
⭐ Weekly fee is a flat rate and does not depend on the number of days attended.
What if we don't want to participate in Virtual Learning?
⭐ If you want to maintain your slot, you need to participate in the Virtual Learning program. It is essential that we continue the education of our children despite the pandemic.
If we have ELRC (CCIS), what is the rate for Virtual Learning during the quarantine-related closure?
⭐ You are responsible for only your CO-PAY if there was at least one day of in-person learning during the week.
If we have PHLPreK or PreK-Counts, what is the rate for Virtual Learning during the quarantine-related closure?
⭐ For families who only attend part-time, there is a $0 fee. For families who attend full-time, there is a $100 fee for the partially attended week and $0 fee for the fully closed week.
If we have both ELRC (CCIS) and PHLPreK or PreK-Counts, what is the rate for Virtual Learning during the quarantine-related closure?
⭐ You are responsible only for your CO-PAY if there was at least one day of in-person learning during the week.
Can we just transfer to another childcare so my children continue to attend in person without any interruptions?
⭐ Your child may not attend another child care center if your child is on quarantine. We must report every case of COVID-19 to the health department. They do contact tracing and have all the names. Every center is required to do that, and everyone who is affected must stay quarantined for 14 days. Many child care centers closed completely, but we do not accept any transfers from the other centers, who were quarantined in order to keep our children and staff members safe.
What if one of my kids is on quarantine, can siblings still attend in-person?
⭐ Siblings may still attend as long as it wasn't your child who was diagnosed with COVID-19 and as long as there are no symptoms. Please, carefully monitor children for symptoms and keep them isolated from each other during the quarantine. Payment will be counted accordingly. You may choose to keep both children home and join virtual learning program for both.
Can the fee be waived since I have to stay home with my child?
⭐ Unfortunately, the best we can do is reduce the fee by 50% to $100 in order to keep our professional staff and beautiful buildings. It is an immensely challenging time for us all, so we are grateful to you for supporting us in this difficult situation.
What if I have more questions?
⭐ Feel free to email our CFO at and he will be happy to assist you with further questions.